I finally came in over the weekend, after speaking with Trung over the phone about a particular watch I’m looking for. We weren’t able to get it in time for our wedding, but now the time is right. IW doesn’t currently have it in stock, but Trung is on the lookout and has my information. His customer service is excellent, and he made myself and my wife feel very special in our time there. I look forward to Trung finding my watch for me, and becoming longtime customers of IW Marks.